Terms & Conditions

Deposit and Final Payment

We accept checks, money orders, Paypal, Visa, Master Card, Discover and American Express. Your payment is not deemed made until it is received by Samurai Tours.

A non-refundable deposit of $100 per person per tour is required for us to make reservations for you. Final payment is due 45 days prior to the start of the tour. If we do not receive final payment by this date, we reserve the right to cancel the reservation. In the case of billing errors, we reserve the right to re-invoice with correct pricing.

Cancellations and Refunds

In the event a tour is cancelled, the following cancellation fees will be applied:

  • 30 to 45 days: 25% Cancellation Fee
  • 14 to 29 days: 50% Cancellation Fee
  • 3 to 13 days: 75% Cancellation Fee
  • Less than 3 days or no-show: 100% Cancellation Fee

Change Fees

A fee of $50 per change per person will be charged for any alteration or revision made to a reservation. A change of tour date or itinerary made less than 45 days prior to the tour date will be treated as a cancellation, and the standard cancellation procedures will be applied.

Last Minute Reservations

Any tour registrations received less than 30 days prior to the start of the tour will be subject to a 10% surcharge.

Travelers Who Need Special Assistance

Samurai Tours will make reasonable attempts to accommodate the special needs of travelers, but it is not responsible in the event it is unable to do so, nor is it responsible for any denial of services by carriers, hotels, restaurants, or other independent suppliers.

Smoking

Samurai Tours will make every effort to accommodate your request for a smoking or non-smoking room. However, we cannot guarantee we will be able to accommodate your request.

Price Guarantee

The price of your tour is guaranteed and will not increase. Prices do not include airfare.

Included in the price of each tour: Accommodations for each night; all breakfasts and other meals as listed on this site and on your proposal; transportation costs between cities, transfers to and from the airport, Japan Rail rail passes appropriate to the tour itinerary or pre-purchased tickets, and our tour handbook.

Excluded in the price of each tour: admission fees, local transportation, travel insurance, drinks at included meals other than tea and water, desserts at included meals.

Passports and Visas

You are responsible for obtaining your passport, and for meeting all health and other requirements required by Japanese laws, orders and/or requirements. Non-US citizens must consult with appropriate consulates to determine if any visas are needed.

If a visa is required, we can assist with getting the visa for you. A $100 per person, non-refundable deposit will be required before we can submit the necessary paperwork to the Japanese government. The process may take up to a month to complete, and because the ultimate decision is up to the Japanese government, we cannot guarantee a visa.

Not Included in the Tour Price

Federal Inspection Fees for the U.S. Customs and Immigration; International Air Transportation Tax; agricultural tax; Value Added Taxes, any other taxes; security fee; airport taxes and fees; passports; visas and vaccinations; laundry; telephone; mini bar; alcoholic beverages, porterage at airports; and all other items of a personal nature.

Responsibility

The carriers, accommodations, and other suppliers providing services are independent contractors and are not agents, employees, or servants of, or joint ventures with, Samurai Tours or its affiliates. All travel documents for tour services issued by Samurai Tours are subject to the terms and conditions specified by the supplier, and to the laws of the countries in which the services are supplied.

If, after tour departure, the services included in the tour cannot be supplied, or there are changes in an itinerary for reasons beyond the control of Samurai Tours, Samurai Tours will make its best efforts to arrange for the provision of comparable services. However, Samurai Tours will not provide a refund if we are unable to provide a suitable replacement.

The participant agrees that neither Samurai Tours nor its affiliates shall be liable for any damage, loss (including personal injury, death, and property loss) or expense occasioned by any act or omission of any supplier providing services.